Privacy Policy
At IVR Energy, we are committed to safeguarding your personal details and rooftop solar data. Learn how we handle and protect your information.
1Introduction
IVR Energy (OPC) Private Limited ("IVR Energy", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal and technical information gathered when you visit ivrenergysolutions.com, request a quote, or use our solar installation services.
2Information We Collect
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, phone number, email address, and site installation address.
- Electricity Consumption Data: Average monthly electricity bill amount, unit consumption, phase details (single-phase / three-phase), and DISCOM connection number.
- Technical Site Information: Rooftop area, shadow constraints, building type (residential, commercial, industrial).
- Documents for Subsidy & Net Metering: Aadhar, PAN, electricity bill copies, and bank account details required for government PM Surya Ghar subsidy application processing.
3How We Use Your Information
We use your information exclusively to provide high-quality solar engineering services, including:
- Generating accurate solar DPR proposals, system sizing, and financial payback estimates
- Filing official PM Surya Ghar subsidy applications on government portals
- Submitting net-metering applications with DISCOM nodal officers (e.g., TANGEDCO)
- Setting up cloud-based smart inverter monitoring accounts for your system
- Communicating project execution updates, O&M service alerts, and support responses
4Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third-party marketing companies. We share information only with:
- Government & Regulatory Nodal Agencies: MNRE, National Portal for PM Surya Ghar, and local electricity distribution companies (DISCOMs) for official net-metering & subsidy processing.
- Financial Partners: Partner banks and Non-Banking Financial Companies (NBFCs) if you request solar loan assistance.
- Authorized Service Engineers: Our field engineers strictly for conducting site surveys and installing your solar plant.
5Data Security
We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, or disclosure. Cloud-based monitoring and database connections use encrypted SSL/TLS protocols.
6Your Rights & Choices
You have the right to request access to the personal data we hold about you, request corrections, or opt out of non-essential promotional communications at any time by contacting our privacy officer at ivrenergysolutions@gmail.com.
7Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
IVR Energy (OPC) Private Limited
3rd Floor, Door No. 1, Plot No. A, Manasarovar Nagar, Gerugambakkam, Chennai - 600122
Email: ivrenergysolutions@gmail.com
Phone: +91 90477 77936